Apart from having more system resources, a reason why you may get your own web server and use it instead of a shared web hosting plan is the fact that you are able to install and run a wide variety of software. With a shared account, you could use programs, that do not need root access and are not set up server-side, so when you need particular software for your sites, you cannot do the installation on a shared server. This isn't the situation with a server of your own where you'll be able to install everything you need. The downside is that you may not have much experience and taking care of your own machine is more complex that managing a shared hosting account where the company manages the majority of things. This is the reason why we offer an additional service for our server plans called Installation & Troubleshooting and you may make use of it any time you encounter any problems with the administration of your machine.

Installation and Troubleshooting in VPS Web Hosting

The upgrade features 60 minutes of custom work on your hosting server, so in the event that you obtain any one of our virtual private servers plans, you can benefit from this service and have our administrators perform different tasks which you cannot do yourself or you have no time. They are able to install and set up any piece of third-party software for you in the event that the installation is complicated or they can troubleshoot any application that doesn't function properly for some reason. You could add the upgrade to your plan as often as you desire depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your server as well, but if you need more than that, you could always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers Hosting

You'll be able to add the upgrade to any one of the dedicated hosting services which we offer at any time that you need it. If you need any custom work from our admins just after your web server is ready, you can get the upgrade during the hosting server signup procedure, or when you need something to be carried out afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our admins on your server, so if you come across any difficulties to install a third-party software or some app gives errors and does not work the way it ought to, our professionals shall aid you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is suitable in case you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it features.