Phone Support in Shared Hosting
In case you decide to take advantage of one of our Linux shared hosting services, you will be able to connect with our support crew via phone for 14 hours every day. We will help you choose the proper package for your sites as we realize that it's better to discuss such matters with a live person. In case you already have an account, we can assist you with all your sales/billing questions and / or general issues, even with some technical problems that do not involve a long time or escalation to an administrator because it is more appropriate to open a ticket for time-consuming troubles in order to have the correspondence in a single place. We have telephone numbers in the United States of America, the UK and Australia, so you can call the one you prefer and talk with one of our representatives.
Phone Support in Semi-dedicated Hosting
The support services forall semi-dedicated server plans that we offer feature real-time phone support for fourteen hours every day. If you hesitate which package is suitable for your websites, you'd like to find out more about a package's specifications or you need any other info on our services, you can call any of the local telephone numbers that we have in the United States of America, Great Britain and Australia and our customer support agents will help you. In case you already have an account, you're able to contact us about general and sales issues, although we are often able to help with a variety of technical issues as well. For entirely tech problems you need to take advantage of our built-in ticketing system where the communication between you and our tech support team will be in 1 place, which is the better option in case your trouble requires more time to be resolved or it has to be escalated to our sysadmins.