A 99.9% Server Uptime
The chief benefit of developing your own shared hosting system is that you don’t need to be worried about compatibility issues – you set up a special set of software applications in such a manner so as to work with a defined set of hardware parts. The end result is something a lot more steady and dependable, because there are much less possible risks of failure. We’ve set up our cloud hosting platform using tried and tested hardware parts as well as a significantly customized version of SELinux in order to create a very riskless environment for your sites.
For this reason, with each of our Linux shared hosting services packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you want to offer a high–performance web hosting service, you can barely trust the default network configuration in a datacenter. We have set up our very own custom network so as to ensure an extra–fast connection speed with the outside world.
And thanks to this, regardless of which data centers you pick: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to minimize all potential risks with our cloud hosting plans and regardless of the fact that our company provides premium–quality tech support, there are occasions when the customer is just not pleased with what we have to offer. Or he wants to upgrade to a more robust web hosting service, like a virtual private server or a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not pleased, we will give you your money back.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a reply, you’re probably aware of how exasperating this can be, even more so if your site is on the line. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be at your disposal and they’ll respond to you in under 60 minutes. And the best thing is that their average support ticket response time is less than 20 minutes!