Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Website Control Panel you will find a comprehensive Help Center section offering a variety of how–to articles and regularly asked questions. They are contributed by our support team of seasoned techs. Just fill in your question and our smart software will give you the most appropriate answer.

  • Top quality support service

  • Tutorial Video Clips

  • For those of you who prefer to discover how to deal with a common problem by watching a video tutorial, we have added a collection of video tutorials to our Website Control Panel. All the how–to video clips are very short and easy to grasp. They offer visual demonstrations of different website management procedures.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a round–the–clock client care service and a 1–hour response guarantee. Our practiced support engineers will be available to you 24 hours a day to reply to your queries and to resolve any problem that you could stumble upon. Just send a ticket from the Help Center and we will respond extremely quickly.