Q: Why do I have to transfer my site? What does web site migration involve?
A: The web site migration service offered by ONLINE.UK is absolutely free of cost and involves transferring all your website files, databases and emails from your present hosting provider to your brand new hosting account with us. We will also fine–tune all the configuration settings necessary for your websites to be completely functional on our ultramodern cloud hosting platform.Our technicians are completely capable of moving any sort of website. With years of work experience in this field, they’re well–versed in the inner workings of our hosting platform, our Control Panel and all other famous Control Panels. For them, transferring a custom application with a lot of custom libraries is as easy as moving a plain WordPress weblog.
Q: How long will the website migration procedure take?
A: While we cannot give you a precise time interval, since there are a lot of variables, among them the size of the files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will do our best to migrate your site within 48h, and in certain cases – within 24h (in case the content is not large).
Q: My personal privacy is important to me. What details do you need to have?
A: Yup. We will need to have the name of the website that you wish us to migrate. We will also require a way to log into your current hosting account so that we can get the content pertaining to your web site.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my site be offline?
A: Your site will continue to work exactly like it did before with your former hosting provider. After we have finished the migration, your site will be configured to work on our system and we’ll ask you to preview it. If everything is working properly, all you will have to do is modify the name server records corresponding to your domain. Your site will be migrated to us with no downtime.
Q: Will my present hosting provider need to provide any info/help?
A: While we move your website content, your web hosting provider will not be aware of the transfer at all. We won’t contact them in any way.
Q: Which hosting providers can you migrate web content from?
A: We can transfer your web site from any web hosting provider or any Linux–powered hosting platform as long as we can gain access to the Control Panel and there is FTP access available.The only web sites that we cannot transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.